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Please make sure that cookies have been enabled:
Microsoft Internet Explorer 6.x: Click Tools from your browser's menu bar, then
select Internet Options. Select the Privacy tab, then move the slider on the left down until it says Accept All Cookies. Click OK to return to our Browser
Test, then reload the test page.
Microsoft Internet Explorer 5.x: Click Tools from your browser's menu bar, then
select Internet Options. Select the Security tab, then click the Custom Level button. Scroll down to the Cookies options and set “Allow cookies
that are stored on your computer” to Enable and “Allow per-session cookies” to Enable. Click OK twice to return to our Browser Test, then reload the test page.
Microsoft Internet Explorer 4.x: Click Views from your browser's menu bar, then
select Internet Options. Select the Advanced tab. Scroll down to the Cookies options within the Security section. Select “Always accept cookies”.
Click OK to return to our Browser Test, then reload the test page.
Be sure to re-run the Test if you have made any changes to your browser's settings.
Netscape Navigator 6.x: click Edit from your browser's menu bar, then select Preferences.
Click the Advanced category. Click the arrow next to Advanced to view the sub-options and select Cookies. Be sure that either “Enable all cookies”
or “Enable cookies for the originating web site only” is selected. Click OK to return to our Browser Test, then reload the test page.
Netscape Navigator 4.x: click Edit from your browser's menu bar, then select Preferences.
Click the Advanced category. Be sure that either “Accept all cookies” or “Accept only cookies that get sent back to the originating server” is selected.
Click OK to return to our Browser Test, then reload the test page.
AOL: Instructions are here.
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